Covid-19 and Your Order - Aroma Luxe Wax Melts
We're still open and are here to help you!
We're running 24/7 as usual - plus, we're despatching orders daily, unfortunately we have experienced some delays within the courier network due to lockdowns and peak season.
Delivery and COVID-19:
Please bear in mind, our delivery times may be slightly longer than standard and we ask that you allow for up to 6-7 days when placing your orders, depending on the volume of orders we receive our delivery time may change and we will update accordingly. Our next day delivery option is currently unavailable.
The delivery date shown at checkout is when your order is due to arrive, but as the pandemic can cause delays within our courier systems this can delay your delivery by a few more days.
When should i expect my Order?
All orders are despatched Mon-Fri (excluding bank holidays), we anticipate orders will be received within 6-7 working days from despatch email notification - please check your spam/junk folders to see emails from firstname.lastname@example.org
Can you get the coronavirus disease (COVID-19) from packaging?
The risk of contracting coronavirus from packaging is very unlikely. This is because coronaviruses require a living host to multiply.
Can i request a contact free delivery?
Our couriers and third-party delivery drivers will take direction from you as to where they should leave your delivery outside of your building. We suggest leaving a note on your door to direct drivers.
For more information on Covid-19, please visit the World Health Organization.